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Frequently Asked Questions

Will the branch accept cash payments?

All payments have to be paid directly into the bank account.


Can the company pay for membership before application form has been process?

A payment is only requested once the membership form has been processed and an invoice sent to the contact person of the company.


How long does it take to process the new application forms?

The process generally takes 5-7 working days.


I have just formed a cc cleaning company, but need some guidance as I have not been in the Industry before?

For persons new to the Industry it is advisable to go on a few short training courses comprising:

  • Basic Business Skills - if no experience of running a business before.
  • Estimating and Tendering.
  • Knowledge of equipment used.
  • Knowledge of chemicals used.
  • Contact the appropriate regional branch Secretary for information on accredited providers of the above courses.

What is the cost of being a member of the NCCA?

As each regional branch is autonomous, the cost varies from region to region. Refer to the Secretary of each region for this information.

What is the average rate per square metre for cleaning a building?

There is no average rate.

The question indicates the person enquiring does not have an understanding of estimating and tendering - refer the Fundamentals of Estimating and tendering on the website.

Who is eligible to become a member of the NCCA?

The Association has two categories of membership, namely:

A contractor member being a bona fide cleaning contractor, and
A supplier member being a bona fide supplier to the Industry of equipment, chemicals, consumables, or any other organisation that provides allied services to the Industry.

How can I become a member of the NCCA?

By completing the appropriate Contractor or Supplier membership application form shown on this website, and sending it to the appropriate regional branch Secretary.